Privacy Policy - Empower Simcoe Marketplace

Shipping, Delivery & Return Policies

Last Updated: August 1, 2025

Empower Simcoe is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from the Empower Simcoe Marketplace.

1. Who We Are

Empower Simcoe is a non-profit organization located in Barrie, Ontario, Canada. This Marketplace is an extension of our efforts to support inclusive programs and services in our community.

2. Information We Collect

We may collect the following types of personal information:

Name, email address, phone number
Billing and shipping address
Payment information (processed securely through third-party providers)
Purchase history
Program registration details

We do not store credit card numbers or sensitive payment data on our servers.

3. How We Use Your Information

We use your information to:

Process and ship orders
Manage program registrations
Communicate order updates or service information
Improve our services and website
Meet legal or regulatory requirements

We do not sell, rent, or share your personal information with outside organizations for marketing purposes.

4. Third-Party Services

We use trusted third-party partners to manage our store and fulfill orders (e.g. Printful, payment gateways). These providers have their own privacy and data protection policies.

5. Cookies & Analytics

This site may use cookies to improve your browsing experience and understand how visitors use the site. You can disable cookies in your browser settings.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or loss. However, no internet-based system is entirely secure.

7. Your Rights

As a resident of Canada, you have the right to:

Access the personal information we hold about you
Correct or update inaccurate information
Withdraw consent or request deletion, where applicable

To exercise these rights, contact website@empowersimcoe.ca.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the date of the latest update.